Important COVID-19 Update

Page Robbins Adult Day Center has reopened as of June 8, 2020. We are so excited to be having the Best Days Ever with our clients once again!

Public Notice of Page Robbins Adult Day Center’s COVID-19 Policies and Procedures

Almost all of our participants are over the age of 65 and/or have other health issues. This means they might be at an increased risk for severe illness from COVID-19. We are doing everything we can to keep our participants and staff safe.

Our Safety Measures

  • No visitors, volunteers, and or in-person tours.
  • We are currently not serving individuals who live in congregate settings, such as assisted living and memory care facilities.
smiling behind the masks
  • All staff are required to wear masks, and all participants are encouraged to wear masks.
  • Temperatures of all participants and staff are checked twice a day. Any necessary maintenance workers that need to enter the building have their temperature checked as well. Those with a temp of 100 or higher will be sent home.
  • The building is professionally cleaned every weeknight.
  • All shared surfaces (door handles, tables, etc.) are cleaned multiple times per day.
  • We are using 3M Filtrete 2800 Ultra Fine HVAC filters.
special reserved sign
  • Chairs are spaced to promote social distancing. Extra chairs have been moved to a storage unit and special “Reserved for…” signs have been placed to keep chairs distanced (and to make social distancing more fun!).
  • We have placed a plexiglass sneeze guard at every dining table, at the Nurse’s Station, and at the front desk.
  • All shared equipment (art supplies, balls, bean bags, golf clubs, etc.) is cleaned before, during, and after use. Every participant is given hand sanitizer before and after using shared equipment.
  • We encourage frequent and thorough handwashing.
  • We give hand sanitizer before any food or beverage consumption.
  • All extra clothing and disposable undergarments are stored in large zip top bags, on individual shelf compartments.
  • Blankets are washed between each use.
new, touchless faucets
  • We have installed touchless faucets in the client restrooms.
  • Toilets are cleaned after each use. We have installed commercial toilet lids, which are closed before flushing the toilets twice.
  • The lobby restrooms are for staff use only.
  • Personal care services (bathing, showering, shaving, and hair care) are temporarily suspended, unless there is an extreme emergency during the day.
  • All staff and participants are asked to wear clean clothes to the Center each day.
  • If a staff member or participant needs to leave during operating hours and then return to the Center, they are required to change into new clothing before returning to the Center.

The 4 Questions

Anyone entering the building will be required to truthfully and thoughtfully respond to these 4 questions. All staff and client families will be asked daily. Maintenance workers will be asked before they begin their work.

Have you or a loved one traveled outside of Metro Memphis in the past 14 days?

If Yes, you will be asked follow-up questions to determine if you need to quarantine before being at the Center.

Has anyone in your household traveled to places considered hot spots in the past 2 weeks or been in a group of 10 or more people without social distancing?

If Yes, you will be asked follow-up questions to determine if you need to quarantine before being at the Center.

Have you, your loved one, or anyone in your household been exposed to or diagnosed with COVID-19?

If Yes, you will not be allowed to enter the client area and will be asked to leave the Center immediately.

Have you had any of the following symptoms in the past 24 hours?
Fever or chills
Cough
Shortness of breath or difficulty breathing
Fatigue and muscle or body aches
Headache
Sore throat
Congestion or runny nose
Nausea, vomiting, diarrhea
Increased confusion

If Yes, you will not be allowed to enter the client area and will be asked to leave the Center immediately.

Drop-Off/Pick-Up Procedures

Check out this video explaining our new check-in procedures!

  • Anyone dropping off or picking up a loved one MUST wear a mask to enter the building.
  • Please allow plenty of time for drop-off and pick-up. You may have to wait.
  • Only one family in the entry/lobby at a time. Please wait in the car until it is your turn to enter.
cleaning supplies aplenty
  • Wipe down your loved one’s assistive device (cane, walker, wheelchair) before entering the lobby. Sanitizing wipes will be provided.
  • Staff will unlock the doors to let you in the lobby.
  • Staff will take your loved one’s temperature. If your loved one has a temperature of 100 or higher, they will not be allowed to stay.
  • You will be asked the 4 questions.
  • Staff will give your loved one some hand sanitizer and help them put on a mask.
  • Staff will escort your loved one to the client area. Only clients and staff are permitted to go past the front desk.
  • If you need to speak with a specific staff member, please call or email that staff member.
  • Check-out procedure is the same.
  • Staff will escort the client to the lobby.
  • Pick up your loved one’s care note in the entryway before leaving.

Visitors and Volunteers

The Center is closed to visitors, volunteers, and in-person tours until further notice. We serve a vulnerable population and want to do everything we can to keep our clients safe and healthy.

virtual music hour

If you are a volunteer, we miss you! And we can’t wait until the day when you can be with us again. Do you sing, play an instrument, act, or know a lot about a fun subject? You can host an activity hour via Zoom! Email Joyce at joyce@pagerobbins.org to learn more.

If you would like to drop off a donation, call the office at 901-854-1200 to make those arrangements. We so appreciate you!

If you would like to schedule a virtual tour or have care questions, email Sheri Wammack, our Program Director, at sheri@pagerobbins.org.

All essential vendors and maintenance will be required to wear a mask and sanitize hands and will have their temp checked and will be asked the 4 questions before entering the building.

Questions or Concerns

Herbie Krisle, Executive Director
901-854-1200
herbie@pagerobbins.org