Successful Strategies for Care with Jentle Harts

FREE Caregiver Education Session
Presented by Les and Mary Robison
Featured Speakers LaDonna Jensen and Marilyn Hartle of Jentle Harts

Monday, October 8, 2018 – 2 to 4 pm
First Evangelical Church
735 Ridge Lake Blvd
Memphis, TN 38120

Caring for a loved one with memory loss is complex. Caregivers, you may be feeling lost, overwhelmed, and unsure about the future. Let us guide the way! Person-centered care is the current regulatory standard for quality care, but what does it really mean for you and your loved one?

During this fun and practical presentation, you will learn how to apply person-centered care techniques to enhance your loved one’s well-being, grow your own understanding, and make a positive impact on your caregiving. And this isn’t just a lecture! You will have opportunities to engage and practical applications to take home.

This session will cover:

  • Basics of dementia
  • Basics of person-centered care
  • Techniques for communicating with those with dementia
  • New caregiving skills
  • Behavior as a form of communication

This session is totally free for everyone. No need to RSVP. Please share with others. A very special thanks to Dr. Les and Mary Robison for sponsoring this event!


Special thanks to First Evan for allowing us to use their wonderful facilities!

About Jentle Harts

LaDonna and Marilyn created Jentle Harts Consulting in 1998 to educate others on quality care for seniors and those with dementia. The two are highly requested as trainers on topics of cultural change, person centered care, direct care staff leadership development, activities, and specialized skill training for caregivers. They are USA lead trainers for dementia care mapping, as authorized by the Bradford Dementia Group, Bradford University, U.K.

LaDonna and Marilyn co-authored the book, Creativity, Independence and Meaning for Older Adults, published by the National Easter Seals. They were some of the first nationally recognized speakers on person-centered dementia care. They have been tasked with teaching person-centered care to other countries, including Singapore. They also self-published the curriculum, “Designing Excellence in Care: Interpersonal Skills for Person Centered Care.” The two were recognized for their work to advance excellence in care with the National Adult Day Service Association’s, 2010 Ruth Von Behren award. You can learn more about Jentle Harts of their website.

About Our Presenters

LaDonna Jensen, RN, has practiced nursing in a variety of clinical settings for over forty years. She co-founded the Adult Day Care of Richmond, IN in 1987 and co-directed the center for nine years. There she began her quest for improving care and quality of life for elders and persons with dementia. She has filled many community leadership roles including two terms as President of the Indiana Association of Adult Day Services, Chair of the Indiana Governor’s Task Force on Alzheimer’s Disease, committee and curriculum development for the Alzheimer’s Association Greater Indiana Chapter and Miami Valley Chapter, the National Adult Day Services Association, and the Community Leadership Board in Wayne County.

Marilyn Hartle, MSW, LCSW, is a licensed clinical social worker with over thirty years of experience. She was Manager of Senior Services for twelve years at a community center in Indianapolis that included adult day services, a senior center, and senior wellness programming. She served many years on the education and curriculum development committees of the Alzheimer’s Association Greater Indiana Chapter and the National Adult Day Services Association. She was Secretary for the National Adult Day Services Association for two years, President of the Indiana Association of Adult Day Services for two terms, and Chair of the Indiana Culture Change Coalition for one year.

Questions? 901.854.1200 or